AV Support & Service

From large scale auditoriums and lecture halls to small meeting rooms and whitewall event spaces, once Techcom have installed the system and it is checked and certified, we typically spend some time training the key people at your facility in how to use the equipment. All support is just a phone call away and we aim to answer all support requests in a timely manner on the same day.

For meeting room or other installations that will be used by many people, you’ll want to involve a corporate trainer or IT specialist in this orientation process, someone who can be counted on to explain the system to colleagues.

We also offer after-sales support in the form of SLA’s and preventive-maintenance agreements. With professional maintenance support service contractors for all your installed audio visual systems through agreed service level agreements.

All of our SLA customers enjoy hassle free technical support that is on site and on hand as a dedicated support to them. Safe in the knowledge that support is just an IM or phone call away. The on site support will also carry out PM’s to make sure your audio visual system is always performing at its best.

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